Privacy policy
1. Who We Are
Oncomove is a Community Interest Company (CIC) providing online cancer rehabilitation services. We are committed to protecting the privacy and personal data of everyone who engages with our services.
2. What Data We Collect
We may collect the following types of information:
- Personal identification: name, date of birth, address, email, phone number
- Health-related data: cancer diagnosis, treatment history, medical conditions, medications, and physical assessment outcomes
- Referral information and professional contacts (if applicable)
- Digital usage data when accessing our online services
3. How We Use Your Data
Your information is used to:
- Deliver safe and personalised cancer rehabilitation support
- Communicate with you regarding appointments and care plans
- Monitor outcomes and improve service quality
- Contribute anonymised data to research or academic publications (with your consent)
- Comply with legal and safeguarding obligations
4. Legal Basis for Processing
We process your data based on:
- Consent (e.g., for participation and research)
- Legal obligation (e.g., safeguarding)
- Legitimate interest (e.g., service improvement and audit)
5. How Your Data Is Stored
Data is stored securely using encrypted systems and industry-standard digital platforms such as Rehab Guru. Only authorised staff have access to your information.
6. How Long We Keep Your Data
We retain data for as long as necessary to provide services and meet legal obligations, usually up to 7 years. You can request deletion of your data at any time, subject to legal requirements.
7. Your Rights
You have the right to:
- Access and correct your data
- Withdraw consent
- Request deletion
- Object to or restrict processing
- Lodge a complaint with the Information Commissioner’s Office (ICO)
8. Contact Us
For any privacy-related concerns or to exercise your data rights, please contact: Isaac.Oppong@oncomove.com