Privacy policy
1. Who We Are
Oncomove is a Community Interest Company (CIC) providing online cancer rehabilitation services. We are committed to protecting the privacy and personal data of everyone who engages with our services.
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2. What Data We Collect
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We may collect the following types of information:
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- Personal identification: name, date of birth, address, email, phone number
- Health-related data: cancer diagnosis, treatment history, medical conditions, medications, and physical assessment outcomes
- Referral information and professional contacts (if applicable)
- Digital usage data when accessing our online services
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3. How We Use Your Data
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Your information is used to:
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- Deliver safe and personalised cancer rehabilitation support
- Communicate with you regarding appointments and care plans
- Monitor outcomes and improve service quality
- Contribute anonymised data to research or academic publications (with your consent)
- Comply with legal and safeguarding obligations
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4. Legal Basis for Processing
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We process your data based on:
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- Consent (e.g., for participation and research)
- Legal obligation (e.g., safeguarding)
- Legitimate interest (e.g., service improvement and audit)
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5. How Your Data Is Stored
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Data is stored securely using encrypted systems and industry-standard digital platforms such as Rehab Guru. Only authorised staff have access to your information.
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6. How Long We Keep Your Data
We retain data for as long as necessary to provide services and meet legal obligations, usually up to 7 years. You can request deletion of your data at any time, subject to legal requirements.
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7. Your Rights
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You have the right to:
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- Access and correct your data
- Withdraw consent
- Request deletion
- Object to or restrict processing
- Lodge a complaint with the Information Commissioner’s Office (ICO)
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8. Contact Us
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For any privacy-related concerns or to exercise your data rights, please contact: Isaac.Oppong@oncomove.com